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IndividualPopular Salesforce Blogs
The Top 5 Benefits of Web-To-Lead
Web-To-Lead is the process of converting a website visitor into Lead. What is a Lead? A Lead is a potential Customer who is interested in…
9 Features That Make Salesforce Service Cloud the #1 Customer Service Solution
Salesforce Service Cloud – The Most Trusted Customer Service Platform Customer service holds the key to uplifting brand value in today’s fast-paced business world. As…
The Role of Generative AI in Shaping the Future of CRM
INTRODUCTION Customer Relationship Management (CRM) has shifted from a tool that simply records interactions with consumers to an advanced strategic tool for consumer management. GAI…
Popular Salesforce Videos
TrailheaDX '18 Opening Keynote - Part 2: Salesforce Platform
Salesforce TrailheaDX ’18 Opening Keynote – Part 1: Create Connected Customer Experiences TrailheaDX ’18 Opening Keynote – Part 3: Connect Every Experience Salesforce TrailheaDX ’18…
When to Code, Configuration, Code + Configuration in Salesforce
When to Code, Configuration, Code + Configuration in Salesforce by Nikunj Doshi, Salesforce Certified Technical Architect In this session: - Key Criteria in deciding the…
Case Study: Connecting Ferries with Salesforce IoT Explorer
The data that Salesforce IoT Explorer brings to the table helps businesses take real-time business decisions that translates into better customer service. Salesforce, in its…
Popular Salesforce Infographics
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
Overview of Salesforce AppExchange Apps Market: Key Insights and Trends for 2024
The Salesforce AppExchange marketplace continues to expand, offering a diverse array of applications designed to enhance various business operations. Our 2024 analysis delves into the…
Salesforce Agentforce - The AI assistant for business growth
This infographic highlights Salesforce Agentforce, an AI-powered assistant designed to enhance business growth through automation, insights, and intelligent task management. It explains how Agentforce transforms…
