Kim Brooks
MemberPopular Salesforce Blogs
5 Smart Design Tips for Salesforce Lightning
Being switched on in the Winter ‘20 release, Salesforce Lightning Experience is on everyone’s mind. Today our CTO, Or Weissler, is sharing 5 smart tips…
Public Groups in Salesforce - The Complete Developer Guide
A public group can be defined as a collection of individual users, other groups, individual roles, and/or roles with their subordinates that all have a…
Learn Basics of How To Enhance Consumer Service With Salesforce Chatbots
When a company provides support, customers expect quick responses and resolutions, no matter their channel. Agents can only handle a limited number of cases at…
Popular Salesforce Videos
Salesforce Nonprofit Success Pack Implementation Guide
There are so many things to consider when using Salesforce Nonprofit Success Pack for your nonprofit organization that it can be tricky to know where…
Salesforce Freelance Consulting - Course Preview
The Salesforce Freelance Consultant Course is finally live! Please comment and let me know what questions you have about whether this is a good fit…
Get Started with the Lightning App Builder | Salesforce Tutorial
This video talks about Salesforce Lightning App Builder. With Lightning App Builder you can put together pretty much anything you want. So to learn what…
Popular Salesforce Infographics
How to Navigate a Successful Salesforce Implementation
There are many ways to navigate a Salesforce implementation. Check out this infographic to learn how to do it successfully.
Six Steps To Success With Salesforce Chatter
Salesforce Chatter helps to connect every employee with files, data, and experts they need anywhere anytime. Thereby enhancing productivity, accelerating innovation, sharing knowledge and a…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…