After you have sold an app, product, or service to your clients, how much time do your service agents spend with the clients, explaining to…
In today's digital world, Salesforce Service Cloud is considered to be the world's best solution for effective customer service. Do you know why? The answer…
No matter what business you are in, no matter what domain you work on, no matter how big or small scale you operate on, the…
For any CRM customer, life cycle management is the top priority. It is through the insights from the customer lifecycle; a company is able to…
A business grows and prospers when its customers are happy and have no reason to complain. The Salesforce Service Cloud Spring ’20 features help your…
Facebook is a leading social networking app in today’s market scenario for doing tasks like share updates, photos or videos with friends and community. Salesforce…
89% of business buyers say they expect companies to understand their unique needs and expectations. From personalized marketing journeys to providing top-notch service experience and…
Advancement in technology has led to fierce competition. Customer retention has become one of the major headaches in the industry. Teams slog to draw traffic to the…
It’s the Monday after the world’s largest software conference…Dreamforce! DemandBlue’s team of Customer Success Managers spent the last week seeping in Salesforce’s conference full of…
Administrators/Devs/Consultants are a key piece of any business that has a Salesforce execution, they keep things ticking over just as extending Salesforce to incorporate new…
A new era of Salesforce Service Cloud is underway with a bunch of Einstein AI capabilities incorporated into the product. The upcoming AI-leveraged Salesforce Service…
Salesforce has gone through numerous advancements in the past years (Check the timeline of Salesforce here- Infographic | The Timeline: 20 Years of Salesforce). We…
