Unboxing Salesforce Knowledge Rest APIs
SF knowledge rest APIs come in 4 different flavours (Types) based on the polymorphic nature of the data model and each different type (as below)…
SF knowledge rest APIs come in 4 different flavours (Types) based on the polymorphic nature of the data model and each different type (as below)…
Salesforce Knowledge management capability provides the ability to solve multiple queries or incidents by providing the knowledge base by using articles. This can be utilized…