The Einstein Discovery model (CRM Analytics model is the same if we come across such a name) is a set of tools and data that…
Managing your business, you will definitely meet a question how to store and analyze data about your customers and their needs. Times when you did…
In this article, I will tell you a bit about my experience with Gearset, one of the most popular Salesforce DevOps tools these days. It…
This article is prepared by our Salesforce Administrator Dzmitry Pimenau. Hi everyone! I was pleased to prepare this article for you with information about the…
This article is prepared by our Salesforce Developer Aliaksandr Sheuka. Apex Enhancements Null Coalescing Operator (??) The ?? operator returns the left-hand argument if the…
This article is prepared by our Salesforce Administrator Dzmitry Pimenau. Automation of Actions based on Predictions In the first part of the article we described the…
Artificial intelligence today simplifies decision-making by improving forecasts, automating tasks, saving time and money, and also making life easier. Using the capabilities of artificial intelligence…
This article explores Salesforce Marketing Cloud, the exclusive Einstein-powered marketing platform built on the world’s most trusted CRM. Designed to foster lasting customer relationships, it…
What is Digital Engagement? Salesforce Digital Engagement is a customer service product that helps companies communicate with customers via messaging apps, webchats, in-app chats, and…
Modern healthcare systems face a range of challenges: growing patient volume, lack of resources, the need to improve the quality and timeliness of service delivery.…
This is a common case when a customer wants you to integrate some system with Salesforce so that external data is displayed in Salesforce preferably…
IT technologies satisfy almost all the needs of commercial organizations, but nonprofit organizations that work on outdated software are left unattended, unable to embrace new…
