Aktiv Software
CompanyPopular Salesforce Blogs
Small business’s customer service dilemma: Salesforce Desk.com or Service Cloud Essentials?
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
Salesforce Acquisitions 2019: How Salesforce Made Its Mark This Year
Salesforce, the world’s #1 CRM, has made many acquisitions in recent years. A few of them have even reached up to billions of dollars. The…
Importance of Building the Right Salesforce Support Team
Customer Care has now become a big industry due to the mass evolution of technology. A consumer is no longer a passive entity; they possess…
Popular Salesforce Videos
Slack and Salesforce integration for Sales
Learn how you can extend your Salesforce investment to boost productivity and simplify collaboration across sales teams. See how teams can instantly get notified of…
Building a Custom UI with Lightning Web Components | Salesforce Tutorial
Lightning Web Components is a modern JavaScript framework that leverages the web standards breakthroughs over the past few years. Watch this session to understand how…
Salesforce - How Small Businesses Offer Great Customer Service
Small businesses are more than capable of offering great customer service, even without having a big call center or multiple service agents on hand. For…
Popular Salesforce Infographics
Streamlining the Sales Process with Salesforce CPQ
Implementing Salesforce CPQ offers numerous business advantages, such as automating tasks, including sales quotations and price determination. Businesses that use Salesforce CPQ can expect increased…
In marketing, Can We Achieve What We Can’t Measure? | Salesforce
Metrics in marketing are always evolving and we can all learn more about them from our peers. Let’s look at where marketers are spending their…
Salesforce CPQ, AI for Smart Selling
Sales teams embracing AI are seeing an expansion in leads and arrangements of over half, cost decreases of 40%–60%, and call time decreases of 60%–70%,…