Abhishek Kumar
IndividualPopular Salesforce Blogs
Salesforce REST API
This post will describe the Salesforce Rest API and how to get the usage from the Salesforce Rest API using a connected app. Don’t forget…
Territory Management In Salesforce
Steps To Enable Territory Management In Salesforce:- 1. Log in to your Salesforce org. go to Setup, enter Territory in the Quick Find box. 2.…
OpenTable Enhances Global Customer Service with Agentforce
OpenTable is leveraging Agentforce to deliver faster, more personalized customer care using autonomous AI agents. This shift allows their human team to concentrate on complex…
Popular Salesforce Videos
Cross Component Communication with Custom Events | Salesforce Developer Quick Takes
In this Quick Take, we will learn how to take Custom Events and apply them to a common use case. We’re first going to take…
Web Chats In Salesforce | Service Cloud | Kanika Chauhan
Salesforce Web Chat (previously known as Salesforce Live Agent) is a feature that allows customers to communicate with the company via the web through instant…
How to Send a Pardot Email with Multiple Line Items | Salesforce
It is impossible to send a Pardot email that has a list of related records… or is it? In this session, Adam Erstelle uncovers strategies…
Popular Salesforce Infographics
How to Select A Cerified Salesforce Administrator?
Once you implement Salesforce, one of the most important ways to stay successful is to designate an incredible Salesforce Administrator. Easier said than done, right?…
Salesforce Pro Suite: Streamlining CRM for Small Businesses
Salesforce Pro Suite is CRM (customer relationship management) software specifically designed for small businesses. It combines various tools for marketing, sales, customer service, and commerce…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…