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    I am getting "Unable to load org details error". How can it be fixed?

    Posted by Portia on March 16, 2016 at 6:54 AM

    I recently started to use Eclipse Kepler. Now when i moved to a new machine, when i create a new Force.com project with checked login information, i get a “Unable to load org details” error.
    I am sure i have installed all required JRE, Force.com IDE, and my login is correct.

    • This discussion was modified 9 years, 10 months ago by  Portia.
    • This discussion was modified 9 years, 9 months ago by  Forcetalks.
    • This discussion was modified 9 years, 6 months ago by  Forcetalks.
    Anup replied 9 years, 9 months ago 3 Members · 2 Replies
  • 2 Replies

  • Shaun

    Member
    March 16, 2016 at 11:30 AM

    First of all check the Salesforce Logs and find if there are any login attempts. If there are then there may be a problem with login id and password.

    Next check the you network connections. If you are using a corporate firewall, as most companies use nowadays, then you may need to experiment with your network settings.

    First try Native settings in the Eclipse. If that works then great else try a more brute force process. Change the Active Provider to manual, edit the proxy information for HTTP and HTTPS to include your corporate proxy IP, port, and network login.

    If that also does not work then it would require a more thorough analysis. Maybe you installed a wrong JRE or something was corrupted. Also maybe network settings are not right, so also have a discussion with your network guys. 🙂

  • Anup

    Member
    April 13, 2016 at 9:21 AM

    Hey Portia,

    Please let us know if the issue was resolved. Else may be discussions could be made and have it resolved.

     

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