Toggle Side Panel
Close search

Activity › Forums › Salesforce® Discussions › How to enable the call recording of ringCentral in Salesforce?

  • Anjali

    Member
    January 5, 2021 at 1:57 PM
    1. Login to your Salesforce account.
    2. Select Task Page Layouts under Activities.
    3. Drag the Call Recording field on your Task Layout.
    4. Click Save.
  • [adinserter block='9']

  • Shweta

    Member
    January 5, 2021 at 6:07 PM

    1. Login to Salesforce and if you are in Salesforce Lightning Experience view, Switch to Salesforce Classic.
    2. Click Setup, and then type "layout" on Quick Find/Search.
    3. Click Task Page Layouts (Path: Build > Customize > Activities > Task Page Layouts).
    4. Drag the Call Recording field on your Task Layout.
    5. Click save.

  • milee mairh

    Member
    June 25, 2021 at 9:15 PM

    Hey Guys, we have done this but the links are only populating for Admins and not our users. Can you help us here?

Log In to reply.

Popular Salesforce Blogs

Popular Salesforce Videos