Activity › Forums › Salesforce® Discussions › What is the use of outbound message in Salesforce? Salesforce® Discussions What is the use of outbound message in Salesforce? Posted by Anuj on September 30, 2020 at 5:18 PM What is the use of outbound message in Salesforce? Ayush replied 5 years, 8 months ago 3 Members · 2 Replies 2 Replies Aditya Member September 30, 2020 at 7:05 PM Outbound message is used to send a message to external web services or an application when the record is created or updated in the Salesforce. Outbound messages can be triggered by using Workflow, Approval process, and Entitlement process [adinserter block='9'] Ayush Member October 1, 2020 at 11:49 AM outbound message is used send a message to external Application . Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me