-
What are the differences between using entitlements for cases and work orders?
What are the differences between using entitlements for cases and work orders in Salesforce?
-
1 Reply
-
when a Case entitlement process is applied to an entitlement, the process only runs on cases associated with the entitlement. If a work order is also associated with the entitlement, the process won't run on the work order.
Log In to reply.
Popular Salesforce Blogs
Seamless Salesforce Data Migration Solution for Nested Parent-Child Relationships with iSyncSF
Introduction Data migration is a critical process for businesses transitioning to Salesforce or consolidating their existing data within the platform. Salesforce offers a robust platform…
5 Key Benefits of Salesforce CPQ to Your Sales Team
Salesforce CPQ increases the efficiency of the sales team by creating quotes that are curated with the diverse knowledge all brought to one place which…
Modernize your Business with Salesforce hasten Applications
Salesforce is the world’s largest customer relationship management(CRM) tool provider which allows companies to connect with their customers in a completely new way. The CRM…
Popular Salesforce Videos
How Salesforce Supports Veterans in the Workplace
Have you found community at your workplace? Tune in as Brian Kim, Account Executive, shares how Salesforce supports veterans in the workplace through Vetforce, our…
How to Create a Landing Page in Salesforce Account Engagement (Pardot)?
A landing page acts as a customized doorstep for potential clients. It's crucial because it guides their focus toward a particular action, such as signing…
100 Hours of Dreamforce on Salesforce+
Mark your calendar… get set… GO! Dreamforce 2021 is coming to you. So let's come together, from wherever you are, to learn, connect, have fun,…
