Popular Salesforce Blogs
From Keyword-Based Knowledge Bases to AI-First Portals: Why Customer Support Needs to Evolve
Customer expectations are at an all-time high. Whether they are students trying to access enrollment details, patients asking about billing, or policyholders checking their claim…
Using Salesforce to Manage Accounting Journeys
Many companies falsely believe that accounting is not related to customer services and business growth, making the mistake of improvising the accounting section. However, the…
Learn All About the Dashboards in Salesforce
What Is a Dashboard? A dashboard is a visual display of key measurements and patterns for records in your organization. The Dashboard and report are…
Popular Salesforce Videos
Create Surveys in Salesforce | Salesforce Tutorial
Learn how to create surveys in Salesforce. In this video, the following points will be covered - 1. Build A Survey Learn how to build…
Set Up a Microsoft Exchange Service Account to Sync with Salesforce (Using Command Shell)
You can sync sales reps’ contacts and events between your Microsoft Exchange-based email and Salesforce using the Salesforce feature Lightning Sync. If you’re an Exchange…