Activity › Forums › Salesforce® Discussions › What are auto-response rules in Salesforce? Salesforce® Discussions What are auto-response rules in Salesforce? Posted by Anjali on June 16, 2020 at 2:44 PM What are auto-response rules in Salesforce? Pooja replied 5 years, 11 months ago 3 Members · 2 Replies 2 Replies MOHIT Member June 16, 2020 at 2:59 PM Auto-response rules let you automatically send email responses to lead or case submissions based on the record’s attributes. For example, you can send an automatic reply to customers to let them know someone at your company received their inquiry. [adinserter block='9'] Pooja Member June 16, 2020 at 4:41 PM Auto-response rules let you automatically send email responses to lead or case submissions based on the record’s attributes. Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me