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How many portals available in Salesforce.com?
How many portals available in Salesforce.com?
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5 Replies
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Hi,
There are 3 types of Salesforce.com Portals. The feature differences are that Partner Portal exposes the Leads and Opportunity objects whereas the Customer Portal does not. Customer Portal is to support for your customers - [adinserter block='9']
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There are 3 types of Salesforce.com Portals.
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Portals overview in Salesforce :- There are 3 types of Salesforce.com Portals. Self-Service portal:- Self-Service provides an online support channel for your customers – allowing them to resolve their inquiries without contacting a customer service representative
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Salesforce offers three types of portals that have different use cases:
– Partner Portal
– Self-service Portal
– Customer Portal
It is crucial that you pick one based on your requirement and which entities you want to manage. If it’s partners, then the partner portal should be your choice. Similarly, to manage customers you can either go with self-service portal or customer portal. -
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