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  • Salesforce® Discussions

    What are the different types of email templates that can be created in Salesforce?

    Posted by Ratnesh on January 20, 2020 at 2:30 PM

    What are the different types of email templates that can be created in Salesforce?

    Shweta replied 6 years, 7 months ago 3 Members · 2 Replies
  • 2 Replies

  • Marziya

    Member
    January 20, 2020 at 2:35 PM

    The different types of Email templates are listed in the below table:-

    HTML with letterhead Only Administrators and users having “Edit HTML Templates” permissions can create this template based on a letterhead.

    Custom HTML - Administrators and users having “Edit HTML Templates” permissions can create this template without the need of a letterhead

    Visualforce - Only administrators and developers can create this template. Advanced functionalities like merging data from multiple records is available only in this template

  • [adinserter block='9']

  • Shweta

    Member
    January 20, 2020 at 2:55 PM

    In Salesforce Classic, you can create four different types of email templates:

    1.Text : In this, All users can create or change text email templates.

    2. HTML with letterhead :  Admin and users with the “Edit HTML Templates” permission can create HTML email templates based on a letterhead. HTML email templates can inherit the logo, color, and text settings from a letterhead.

    3. Custom : Admin and users with the “Edit HTML Templates” permission can create custom HTML email templates without using Classic Letterhead.

    4. Visualforce : Admin and developers can create the templates. It  allow for advanced merging with a recipient’s data.

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