Activity › Forums › Salesforce® Discussions › What are the benefits of using Salesforce CRM? Tagged: Analytics, Benefits of Salesforce, Contact Management, Customer Engagement Tools, Mobile-Ready Dashboard, Salesforce CRM, Task Management, Workflow Creation Salesforce® Discussions What are the benefits of using Salesforce CRM? Posted by Laveena on September 26, 2019 at 7:25 AM What are the benefits of using Salesforce CRM? Nikita replied 6 years, 7 months ago 2 Members · 1 Reply AnalyticsBenefits of SalesforceContact ManagementCustomer Engagement ToolsMobile-Ready DashboardSalesforce CRMTask ManagementWorkflow Creation 1 Reply Nikita Member September 26, 2019 at 11:41 AM Hi Laveen, Core Features of Salesforce CRM Contact Management Customer Engagement Tools Workflow Creation Task Management Opportunity Tracking Collaboration Tools Analytics Intuitive, Mobile-Ready Dashboard Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me