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Explain the use of an Outbound Message in Salesforce?
Explain the use of an Outbound Message in Salesforce?
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2 Replies
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An outbound message is one automation function that can fire from a workflow rule. They can send a message to external web services which can contain field values, this can subsequently kick off additional processes in external systems.
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Outbound Messaging is part of the workflow rule functionality in Salesforce. Workflow rules watch for specific kinds of field changes and trigger automatic Salesforce actions, such as sending email alerts, creating task records, or sending an outbound message to external services.
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