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A case is generated by user through web to case, how or where a Salesforce developer will provide solution case arised?
A case is generated by user through web to case, how or where a Salesforce developer will provide solution case arised?
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2 Replies
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Email notice through the trigger or through email ready Workflow run the show.
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we know when case generated we provide case generated by using Workflow run the show or Email notification
Thanks
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