Why Email through Salesforce Marketing Cloud are not going out? - Forcetalks

Tagged: Emails in Salesforce, Lead Object, Leads in Salesforce, Marketing Cloud Connector, Marketing Cloud Emails, Marketing Tools, Salesforce Marketing Cloud

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Why Email through Salesforce Marketing Cloud are not going out?

Posted by Parv Shekhar Singh on May 31, 2018 at 8:10 AM

I have created one report on Lead Object in Salesforce and I want to send them Email through Marketing Cloud through Marketing Cloud Salesforce Connector. Previously, the email went out to all lead records. Why this time it is taking so long time to go out?

Aman replied 7 years, 11 months ago 2 Members · 1 Reply
1 Reply

Aman

Member
May 31, 2018 at 8:12 AM

Hi,

Previously, I have also faced this issue while working in Marketing Cloud. I think the only thing you have missed while preparing creating a report is to include record id. So please check whether you have included LeadId or not.

Thanks

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