How to reassign (Draft) knowledge articles in Salesforce? - Forcetalks

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How to reassign (Draft) knowledge articles in Salesforce?

Posted by Jos on May 17, 2017 at 7:04 AM

Having over 500 draft knowledge articles currently assigned to inactive users. Is there an easy .. step-by-step solution to reassign these to another user ?

Jade replied 7 years, 5 months ago 2 Members · 1 Reply
1 Reply

Jade

Member
December 6, 2018 at 9:05 AM

Managing Article lifecycle could be tricky in Salesforce.

Please check out this link for the programmatic approach.

https://developer.salesforce.com/docs/atlas.en-us.knowledge_dev.meta/knowledge_dev/apex_classes_knowledge_kbManagement.htm

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