-
Looking for controller to send and reply on emails in Salesforce
I'm looking for some support when it comes to the development of a controller used to send email and also reply. Currently I have a controller to send email (from case) which works just fine. But I need a similar controller, preferable the same, I can use for replies making the reply to be linked to the case (ParentID) and also the original email (ParentId,ReplyToEmailMessageId)
Currently when calling the reply I get "Conversion from Runtime Type EmailMessage to Case" error.
-
0 Replies
Log In to reply.
Popular Salesforce Blogs
Do Not Forget To Include These Items from Your CRM Requirement Checklist | Salesforce
Investing in the Salesforce CRM technology is a big decision. It requires the knowledge of the CRM requirement checklist, thorough research and strong planning. Often…
How to Improve Your Customer Service with Salesforce Workflow Automation
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
Here's What Slack - Salesforce Integration Have in Store for You
Communications, process integration, and connectivity get complicated to handle as the firm or corporation grew. When your staff work remotely, keeping in touch with them…
Popular Salesforce Videos
Salesforce Trailhead 2020 - Queueable Apex - Challenge
Create an Queueable Apex class that inserts Contacts for Accounts. Create a Queueable Apex class that inserts the same Contact for each Account for a…
Getting Started With The Ant Migration Tool in Salesforce
Ant Migration Tool In Salesforce. In this video, the following points will be covered - 1. Introduction Get a brief introduction about the Ant Migration…
DreamTX Welcome Day 3: Customer Success | Dreamforce 2020 | Salesforce
If you missed DreamTX DAY 2, then live this amazing experience here, we have covered it all for you. Digital transformation requires more than just…
Popular Salesforce Infographics
Salesforce Acquisitions
Salesforce acquisitions have played an increasingly important role in the CRM vendor’s growth into emerging markets, particularly in the fields of AI and eCommerce. Salesforce,…
Salesforce for Sales Development Success
Customer Relationship Management tools like Salesforce help sales teams juggle the hundreds of leads, tasks, and activities they need to complete each day. Modern sales is often…
The Benefits Of PDO Partnerships & Its Strategic Advantages
Salesforce Product Development Outsourcers (PDOs) are specialized partners in the Salesforce ecosystem that help organizations develop, build, and bring their applications to the Salesforce AppExchange.…
