-
How to get the chatter update of case creation from Desk.com to Salesforce org?
How to get the chatter update of case creation from Desk.com to Salesforce org?
-
2 Replies
-
Hope this will help you. Please follow the link.
-
Hi Himanshu,
Create Chatter Rules
- If you'd like to push cases to your Chatter Feed, here is how to do it:
- Create a new rule of any Event Type
- Define your rule criteria
- Choose Execute Webhook > SalesForce Chatter as the rule action
- Specify the Chatter Message you want to send (You may merge information from the Desk.com case using Liquid Variables)
Hope this helps you.
Log In to reply.
Popular Salesforce Blogs
Salesforce Vaccine Cloud: Streamline Vaccine Management
Things are changing now - after one full year. COVID-19 cases have gone down, people are out again (with safety precautions though), and the new…
How to Make Communities Faster? What are the Required Tools for This?
As businesses and organizations expand, the need to manage and maintain multiple systems becomes increasingly necessary. Often, data needs to be shared across systems, and…
What Does a Salesforce Developer Course Include?
Since its inception, Salesforce has been the most renowned CRM platform provider in the world. This is due to the robust nature of an ecosystem…
Popular Salesforce Videos
What is Lightning Unsaved Changes ? | How and Where to Use it in Salesforce?
In this video, you will learn what is Lightning Unsaved Change and how you can use it in your Lightning Components. I will create a…
Salesforce App Builder Training | Salesforce App Builder Tutorial | Intellipaat
In this salesforce app builder tutorial, you will learn what is Salesforce CRM, a Sales rep in Salesforce, various user settings in Salesforce, and how…
Salesforce Training Video For Beginners - 2 | Sales Cloud Training |Salesforce Tutorial
This Salesforce Training Video will help you understand what is sales cloud in Salesforce, creating and converting leads in salesforce, creating accounts, products, opportunities and…
